Admissions Coordinator

* *International Admissions Coordinator * * *Onsite INTO Oregon State University in Corvallis, Oregon * * *$17.
31 hourly, full-time * INTO Oregon State University (INTO OSU) is a 50/50 partnership between INTO University Partnerships and Oregon State University.
The partnership was established in 2008 to help drive the University's internationalization agenda with the intent of raising its brand and profile, establishing itself as an international research-intensive university and transforming the profile of its international student body as well as enhancing the overall student experience.
The partnership established and operates a campus based state-of-the-art international pathway center that currently serves more than 1000 international students in a variety of academic and English language programs.
*Job Overview * The Admission Coordinator serves international applicants by providing excellent customer service.
This position performs a variety of duties in the Office of International Admissions including answering phone calls, responding to emails, and processing application materials.
   This role utilizes several database applications to perform complex processes that include document scanning, data entry and managing task workflows.
  This role is critical to the success of the International Admissions team in appropriately managing the expectations of our various stakeholders.
   * Provide exceptional customer service, including the communication of relevant information to incoming and current students, recruitment agents, INTO Regional Offices, OSU Admissions, OSU Graduate Admissions, Office of International Services, and other campus partners and stakeholders.
  * Serve as INTO OSU Center contact for INTO US Partnerships Admissions (USPA) for application processing and confirmation processing.
  * Serve as a primary customer service contact for the Office of International Admissions.
The employee in this position will answer the phone, respond to email and engage in Zoom and/or face-to-face inquiries, as well as meet with students, applicants, and others that come to the Office of International Admissions.
  * Support confirmation processes for all applications and process in-center applications.
  * Assist Designated School Officials with creating and sending I-20 immigration documents.
  * Scan and index application materials in Salesforce and OnBase.
    * Perform detailed data entry in student information systems (Banner, OnBase, Salesforce and Sunapsis).
  * Build effective working relationships with the INTO OSU Marketing & Recruitment team and other units in the INTO OSU Center.
  *Qualifications & Experience* Essential: * High School Diploma and minimum two years of work experience in a professional office setting.
  * Experience working in a customer-focused, fast paced environment.
  * Approachable with the ability to be assertive and constructive when required.
  * Ability to communicate effectively, and build and manage relationships with peers, senior managers, University stakeholders, parents, and students from a range of linguistic, ethnic, and cultural backgrounds.
  * Excellent verbal and written communication skills.
  * Proficient using office software including Microsoft Office (Excel, Word, PowerPoint).
  * Possess cultural sensitivity, maturity, and the ability to communicate clearly and effectively with international students, parents, and stakeholders.
  * Experience dealing with challenging customers and stakeholders.
  * Ability to prioritize, meet deadlines, and work under pressure.
  * Flexible and willing to learn new tasks in an ever-changing environment.
  *Desirable: * * Bachelor’s Degree in a related field.
  * Experience working in a professional office setting at an institution of higher education.
   * Study abroad experience.
  * Multi-lingual skills.
  * Knowledge of FERPA and GDPR policies.
  * Experience with student information systems, such as OnBase and Banner.
   *Close date 22nd January 2024.
* *Compensation & Benefits* Hourly, full-time (eligible for overtime) position.
INTO takes care of their employees and ensures they are well and thrive with a comprehensive benefits package which includes: * Health Benefits * Medical * Dental * Vision * Company-paid Life Insurance & Accidental Death & Dismemberment (AD&D) * Voluntary Life Insurance & Accidental Death & Dismemberment (AD&D) * Company-paid Long Term Disability (LTD) * Short Term Disability (STD) * Accident Insurance * Critical Illness Insurance * Whole Life Insurance * Hospital Confinement Indemnity Insurance * Flexible Spending Account (FSA) * Dependent Care Account (DCA) * Commuter FSA: Transit & Parking * Paid Leave of Absence - Maternity, Partner, Adoption, Fertility Treatment, Bereavement, Compassionate, and other Personal Leaves * Generous Paid Time Off (PTO) – starting at 22 days per year; increases to 27 days annually after 2 years of employment * Holidays – 11 paid annually * 2 paid Volunteer days annually * 401(k) retirement plan – up to 6% company match; immediate vesting, after 6 month waiting period * Educational Assistance * Company-paid Health & Wellness Apps * Rewards & Recognition programs * Remote & Flexible Working options * Company-paid Employee Assistance Programs (EAPs) * Company-paid professional development courses * Campus perks Job Type: Full-time Salary: Up to $17.
31 per hour Expected hours: 40 per week Schedule: * Monday to Friday Work Location: In person