Front Desk Agent

Responsibilities: - Greet and welcome guests in a friendly and professional manner - Answer phone calls and direct them to the appropriate department or individual - Assist with check-ins and check-outs, ensuring accuracy of guest information - Handle guest inquiries and provide accurate information about the hotel's facilities and services - Manage reservations and update the booking system as needed - Process payments and maintain accurate records of financial transactions - Maintain a clean and organized front desk area - Assist with administrative tasks such as data entry, filing, and photocopying - Coordinate with other departments to ensure smooth operations and guest satisfaction Skills: - Strong organizational skills to manage multiple tasks efficiently - Proficient in office management software and tools - Experience as a medical receptionist is a plus - Accurate data entry skills with the ability to transcribe and type quickly - Familiarity with phone systems and ability to handle calls professionally - Calendar management skills to schedule appointments and meetings - Front desk experience in a hospitality or customer service setting is preferred - Knowledge of QuickBooks or other accounting software is an advantage This position requires excellent communication skills, both verbal and written.
The ideal candidate should be friendly, approachable, and able to provide exceptional customer service.
Attention to detail, problem-solving abilities, and the ability to work well under pressure are also important for success in this role.
Job Types: Full-time, Part-time Pay: From $17.
00 per hour Expected hours: 24 – 32 per week Benefits: * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Night shift * Overnight shift * Weekends as needed * Weekends only Work setting: * In-person Ability to Relocate: * Lincoln City, OR 97367: Relocate before starting work (Required) Work Location: In person