Information Systems Specialist

Job Overview: Are you skilled in technological arts, both as a wizard flying solo and as a collaborative team player? The City is looking for an Information Systems Specialist to fill a crucial role on our information technology team.
Responsibilities: The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification.
Any of the following duties may be performed.
These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.
Install, deliver, set up, relocate, and ensure efficient and secure operation of new devices, peripherals, and associated applications, such as in-vehicle/apparatus hardware, software, and other technologies deployed in various physical environments with a high degree of attention to detail.
Provides helpdesk ticket monitoring, routing, resolution, and support.
Troubleshoot devices and peripheral hardware, software and network issues reported by users.
Communicates effectively with other team members in a technologically sophisticated work environment committed to delivering outstanding customer service.
Provides troubleshooting, configuration, and support for Active Directory, Microsoft 365, Group Policy management, and user authentication.
Processes software and equipment purchases in coordination with central IT purchasing.
Organizes, coordinates, and performs tasks of hardware and/or software implementation projects.
Manages data backups and performs data restoration on request.
Provides IT support and training to other employees.
Maintains and creates documentation of procedures, processes, and details of work performed.
Maintains an accurate technology inventory.
Maintains effective expertise necessary to evaluate IT requirements and opportunities for improvements and makes appropriate recommendations.
Maintains professional networks and attend training sessions and conferences as necessary to advance skills and keep abreast of issues and practices in all areas of responsibility.
Represents the City of Albany by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
Regards everyone, internal and external, as a customer and deliver the best service possible in a respectful and patient manner.
Serves as a member of various City committees as assigned.
Assists other staff in the performance of their duties as assigned.
Maintains regular job attendance and adherence to working hours.
Operates a motor vehicle safely and legally.
May provide training and orientation to newly assigned personnel.
Performs other related duties as required/assigned.
Job Type: Full-time Pay: $58,709.
60 - $74,872.
00 per year Benefits: * 401(k) * Dental insurance * Health insurance Experience level: * 3 years Schedule: * Monday to Friday Ability to Relocate: * Albany, OR 97321: Relocate before starting work (Required) Work Location: In person